Refund Policy
RETURNS
Here at SeaGold Moss, we are committed to providing you with high-quality Sea Moss products. Due to the nature of our products, we are unable to offer a refund policy. Non-Returnable Items: Certain types of items cannot be returned, including but not limited to: Perishable goods (such as food, flowers, or plants) Custom products (such as special orders or personalized items) Personal care goods (such as beauty products) Damaged or Incorrect Items: We strive to ensure your order arrives in perfect condition. If your item is damaged or you receive an incorrect item, please contact our team at ellainesseamoss@gmail.com. within 24 hours of receiving your order. Provide us with your order number, a description of the issue, and photos of the damaged or incorrect product. We will work with you to resolve the issue promptly.